Vodacom Data Store Bay West

<p>Purchased a UAG S7 edge cover and tempered 3D glass protector from Vodacom data store in Bay West 5 weeks ago.</p> <p> </p> <p>The Store manager Bruce Chetty advised that the screen protector might not fit with the UAG cover. After wanting to put down the cover he tried fitting the screen protector, which seemed to fit fine at the time. Two days later the screen protector popped off due to interference with the cover, fell on the ground and cracked.</p> <p> </p> <p>I returned the screen protector, as to my knowledge he knew that the cover and screen protector did not fit together and this is in vialation of the consumer protection act. A lady by the name of Chevonne then gave me a refund request slip and said that it might take two weeks for the refund to reflect in my account.</p> <p> </p> <p>It has been almost 5 weeks later and I still have not received my refund. I have been to the store to speak to the floor manager, emailed him with no response and phoned a couple of times with no returned calls.</p> <p> </p> <p>This is exactly the type of service and floor assistance from unprofessional managers that give a company a bad name due to their lack of participation and carelessness.</p>