DT
Devon T
1 reviews | Active since Mar 2019
31 Jul 2019, 08:58
Vodacom data *****ing
Watched 500MB disappear in 2min on my phone! Why does Vodacom repeatedly keep *****ing data? This has happened numerous times. I have been a customer of Vodacom's for 20 years and I think it it is finally time to move to another network.
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Replies (2)
Vodacom's replyOfficial
31 Jul 2019, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DT
Devon T's updateReviewer Update
03 Aug 2019, 08:19You are kidding me? You just stole another 1.5Gb of data?! this is absolutely shocking! It disappeared within minutes. Your customer service line told it was my problem and put the phone down on me. I better get a free cancellation of my contract so I can move to a better provider. Vodacom is useless!!!
DT
Devon T's update03 Aug 2019, 08:19
Reviewer Update
You are kidding me? You just stole another 1.5Gb of data?! this is absolutely shocking! It disappeared within minutes. Your customer service line told it was my problem and put the phone down on me. I better get a free cancellation of my contract so I can move to a better provider. Vodacom is useless!!!