1 reviews | Active since Nov 2016

01 Dec 2016, 00:02

Vodacom data **** - ombudsman report

<p>Why when I try to purchase data using 111, I am not able too. As my prior bills will evidence I have always purchased data like this. Now suddenly during November I was unable to which meant I am forced to pay the normal out of bundle rate.</p> <p> </p> <p>Thank you vodacom. My average bill is R1000 whereas for November it is R3000.</p> <p> </p> <p>Thank you for cheating me.</p> <p> </p> <p>Now you know why telkom and cell C are gaining market share.</p> <p> </p> <p>Ruben Pillay- disgusted customer who will be changing to another network when this contract ends.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update09 Dec 2016, 12:03
Reviewer Update

Still no reply!!!! Cell C and Telkom > Vodacom