Vodacom data **** - ombudsman report
<p>Why when I try to purchase data using 111, I am not able too. As my prior bills will evidence I have always purchased data like this. Now suddenly during November I was unable to which meant I am forced to pay the normal out of bundle rate.</p> <p> </p> <p>Thank you vodacom. My average bill is R1000 whereas for November it is R3000.</p> <p> </p> <p>Thank you for cheating me.</p> <p> </p> <p>Now you know why telkom and cell C are gaining market share.</p> <p> </p> <p>Ruben Pillay- disgusted customer who will be changing to another network when this contract ends.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still no reply!!!! Cell C and Telkom > Vodacom
Still no reply!!!! Cell C and Telkom > Vodacom
