Vodacom data ****

I bought a social ticket simultaneously with a daily data and went on my Instagram app, instead of the social ticket being used my normal data was being deducted and it's not the first time this has happened! I want my data back, the amount I spend daily on airtime and data doesn't grow in trees! I want my it back as well as the video data that I bought few weeks back that I never got to use because Vodacom switched off and they never reimbursed me!