RL
Ria L
1 reviews | Active since Jan 2016
31 Jan 2019, 10:11
VODACOM DATA ****?
I signed up for a data contract with Vodacom 10 years ago. 1 GB at R99/month. It was later upgraded to 2GB at R109/month. It was not an open line. In August 2018, Vodacom deducted more than R4 000 from my bank account. I reversed the payment and they are now sending me letters of demand for outstanding payment. I have paid my R109 by debit order for the last 10 years. What happened in one month? I have requested a copy of my contract from Vodacom, but am still waiting. I get no joy from Vodacom.
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Vodacom's replyOfficial
31 Jan 2019, 13:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2019, 13:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,