Vodacom data ****

<p>Hi,</p> <p> </p> <p>I think I have been ****med. I was contacted by a Vodacom Call Centre with the offer of R199 per month for 10GB data. They had a lot of my details and I thought it to be legit. I gave them my bank details (horror) but something sounded off when they told me that I can upgrade in June...and I know I can only upgrade in November. So after a while I phoned the number that they used to contact me, and no reply. I tried many times. I then googled the number and to my horror it was listed as a **** number and blocked by many people. The number is : ********** 490</p> <p> </p> <p>I sent them a message to say that I know that I am being ****med. But then yesterday, I received a call from Ram Couriers telling me that a Vodacom parcel will be delivered to me today, describing the wifi router, Office 360 with one year subscribtion and everything that these people told me I will get.</p> <p>This morning I received the Vodacom parcel. Everything looked legit, Vodacom stamped and products, with serial numbers and everything.??</p> <p> </p> <p>I received a phone call from my service provider MWeb this afternoon as I am busy with a business deal with them as well with a wifi router for my studio. I thanked the person that phoned me, and that I have been dealing with for some time now, for the Vodacom router that I received this morning . He then said to me, that they have not sent me anything, that Ram Couriers are not the couriers that they use either. I explained to him what happened and he spoke with his supervisor and it is definetly a ****.</p> <p>I even phoned Vodacom customer care and they just said to me that they cannot confirm or deny any R199 deals for 10GB data being offered...not very helpful.</p> <p> </p> <p>My problem now is that they have my bank details and can debit my account from end of this month as I learned that a verbal contract and details given to anybody allows that person to deduct anything from your account. Horror again!</p> <p> </p> <p>I please need to know what to do here. These products that I received obviously exist and was sealed and new and have traceble serial numbers....how do I stop this, to whom can I send this back, who does it belong to. I do not want to touch it. I inserted the sim, charged the router, attached it to my mobile, but obviously showing limited service as the sim is not activated yet. But once it is, then they can start billing me. And I do not want this, not like this!!!!</p> <p> </p> <p>Please can somebody help me to sort this out.</p> <p>I took photos of everything and the courier company delivery note and all serial numbers.</p> <p> </p> <p>Kind regards</p> <p>Karin Camara</p> <p> </p> <p>Dear Customer</p> <p><br />Reference Number: ********** 5<br />This email serves as a notification of new contract application that has been submitted on ID number: ********** 008080.</p> <p>Please take a moment to review your information that we have about your account and notify us if there are changes needed:<br />Name:<br />KARIN CAMARA<br />Application Date:<br />24 May 2017<br />Application Status:<br />ACCEPT<br />ID Number:<br /> ********** 008080<br />Agent Name:<br />RAJPAULR<br />Number of lines:<br />1<br />If you need support, you can cantact us via email on ********** or call us on 082111.</p> <p>“This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom. co.za/tc/default.html "</p>