VC
Verity C
1 reviews | Active since Sept 2019
19 Sept 2019, 16:37
Vodacom data *******
Data is paid for. I have a complaint. Surely with the new credit act, data should not be confiscated at the end of the month. If you haven't used it you should be able to keep ithe data as you paid for it or transfer it to another phone number.
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Replies (2)
Vodacom's replyOfficial
20 Sept 2019, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2019, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Oct 2019, 13:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards Consumer Website Team
Vodacom's reply01 Oct 2019, 13:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards Consumer Website Team