GB
Glenn B

1 reviews | Active since Oct 2017

12 Mar 2024, 09:44

VODACOM DATA RIPOFF ARTISTS

Has anyone tried to contact Vodacom to lodge a queiry? It is impossible to get to talk to anyone HUMAN on their site. I have a phone that connects to my wi-Fi for 5 minutes then proceeds to go offline and chew through the data on my phone. I have perfectly good Wi Fi but if I want to use it I have to constantly turn off my modum and restart for my phonr to connect for another5 minutes. Do you think I can get anything other than the stupid BOT TOBI telling me to BUY MORE DATA. I have tried everything to get to talk to a human at Vodacom as I should not have to buy data when I have ample ****** WIFi. Duarenteed I will not hear from this useless lot .

0
Replies (2)
Vodacom
Vodacom's reply12 Mar 2024, 10:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Vodacom
Vodacom's reply12 Mar 2024, 10:06
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team