IO
Ivan O

1 reviews | Active since Nov 2016

29 Nov 2016, 10:10

Vodacom data ripoff

<p>My data contract is R109 per month for 2gig. Normally I get cut off is I exceed the 2gig, which has happened for the last 7 years.</p> <p>This month the account did not cut off. Instead, when I looked at the account today, there was balance on my account of R815.63.</p> <p>Why did my account not cut off as usual? Don't know. Vodacom are not calling me back.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team