DB
Du B
1 reviews | Active since Feb 2018
27 Jul 2019, 10:22
Vodacom data *******
Bought 1G for R19 for one day. The first gig held up well and gave me 45 min of streaming on dstv now in HD. Bought a second 1G which lasted 30 min and then a third which lasted only 25 min. Day light *******. After that they changed the price to R25 for a 1G. According to MyBroadband you should be able stream in HD for an hour using about 513MB. Can't believe they are ripping people off like this.
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Replies (2)
Vodacom's replyOfficial
27 Jul 2019, 12:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2019, 12:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jul 2019, 13:37Good day Du Preez,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jul 2019, 13:37
Official
Good day Du Preez,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,