DS
Derek S
1 reviews | Active since Dec 2016
11 May 2023, 15:04
Vodacom data rebate?
Over time, as loadshedding gets worse, my Vodacom bill has increased as well. Sure, during loadshedding I do a minimal amount of emailing and WhatsApping. Surely, Vodacom, who are making significant profits already from their inflated pricing, should have some concerns for their customers and might even provide some financial assistance in these sad times?
How about customers getting a data rebate when they hit their maximum? Vodacom, show you care for your South African customers!
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
12 May 2023, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 May 2023, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 May 2023, 10:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We do acknowledge your post, thank you for your suggestion and your concern has been noted.
Regards, Consumer Website Team
Regards, Consumer Website Team
Best regards,
Vodacom's reply12 May 2023, 10:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We do acknowledge your post, thank you for your suggestion and your concern has been noted.
Regards, Consumer Website Team
Regards, Consumer Website Team
Best regards,
