1 reviews | Active since May 2015
I haven't been receiving my daily account sms details from Voda which I normally use to track my account balance and whether I am within data bundles or not.<br> I now find myself out of bundle for the past 2 weeks which I wasn't aware of as I haven't received the sms notifications which I pay for.<br> I have a very high bill for my apparent out of bundle data usage as a result of my service provider not notifying me by text which I have subscribed to and pay for.<br> This is unfair as I religiously check my balance and always recharge my bundles as I know the out of bundle rates are astronomical.<br> I called the customer care and they logged a query and I have had no response yet, I also went to Voda at Nicolway and they were also unable to assist me.<br> I haven't been able to recharge my data manually as I keep getting an error and niether the call centre or the Vodashop could help me, this is a little frustrating and is bit of an inconvenience as I am still sitting without bundles although I have tried hard to purchase.
Best regards,
Best regards,
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