1 reviews | Active since Jan 2014
vodacom data promotion
<p>I have a problem . i have been using vodacom for a very long time . I buy airtime almost everyday, i buy more than R30 airtime ON DAILY BASIS, vodacom can verify that I am also using using vodacom smart altra 7 DEVICE . I am very loyal costomer to vodacom. my problem is the new 3g promotion that i dont qualify where as i am a Very loyal customer . i was told by a consultant that to qualify for it i must buy a new phone from pep store or ackermans but i am using vodacom foune , i buy airtime everyday . it is not fair for a loyal customer to be deprived promotion like this . we support this company but we dont gain anything in return, all the good promotions of vodacom are meant for new customers . what must i do to be a new customer.do i have to buy a new foune at pep , my ultra 7 i very new for that matter . please meet us half way cause i am thinking of taking my number to another network . am not happy at all.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
