JN
Jannie N
1 reviews | Active since Jul 2021
07 Jul 2021, 20:09
Vodacom data problems
Lately I've been getting better weekly data deals but once I've used about 30% of the data it slows down dramatically. Almost unusable. Works fine with whatsapp but it takes forever to load(or not at all) on browser. Feeling ********** here.... 5 and 6 gig deals that only really allow me to use 2bor 3 gig. Then I have to keep restarting my phone to connect again even though I have full signal on LTE... Gonna change network provider if this keeps up!
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Replies (2)
Vodacom's replyOfficial
08 Jul 2021, 08:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jul 2021, 08:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jul 2021, 11:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the issue has improved.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2021, 11:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that the issue has improved.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,