VM
Verna M
1 reviews | Active since Apr 2020
02 Apr 2020, 10:33
Vodacom data prices
I saw reports last month that Vodacom would be dropping data prices by 30 % from 1 April. Hasn't happened!!! Wanted to buy data today from my bundle.. No price change since last month!!
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Replies (2)
Vodacom's replyOfficial
02 Apr 2020, 11:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Apr 2020, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Apr 2020, 20:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly reboot the device and test the service via *135# OR use the MyVodacomApp. Please note that in some instances, where prices of bundles have remained the same, the allocation has been increased, allowing you to connect more to the things you love. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Apr 2020, 20:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly reboot the device and test the service via *135# OR use the MyVodacomApp. Please note that in some instances, where prices of bundles have remained the same, the allocation has been increased, allowing you to connect more to the things you love. Regards Consumer Website Team
Best regards,