TK
Thokozile K

1 reviews | Active since Oct 2019

21 Oct 2019, 14:17

Vodacom Data on routine, phone etc.

In June 2019 app**** for routine package of 10GB day and 10GB night on vodacom i started using that routine from 8 July 2019 i'm paying R189.00 per month from 8th - 18 July 2019 data was finish and i'm not using data during week days because i'm using WiFi at work i tried contacting vodacom about this issue i didn't get help same thing apply on the following month i even tried to cancel my contract because i was unsatisfied of the contract that they give us, they told me that i can not cancel my contract 7 days is over but the problem i faced it after 7 days they said i must pay R5000+ to cancel my contract. i app**** for routine to help me but now it not helping me intend it ****ing me i'm paying vodacom for nothing and i'm not social network person i use internet occasional. I'm very disappointed vodacom advertised with lies all they want is to **** people taking their money with lie what they say is not what we get on their company, they are hypocrite, today i would like to advice people not to take vodacom contract. #Vodacommustfall

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Replies (1)
Vodacom
Vodacom's reply22 Oct 2019, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team