VODACOM DATA NOT LOADED AS PER OFFER

<p>Good day,</p> <p> </p> <p>I Upgraded online.</p> <p> </p> <p>Power Tab10 on a 500MB package per month for R129 pm, that included a once off 30GB data that is valid for 3 months.</p> <p> </p> <p>I received my Device around the 15Jan. I called retentions to complain that my 30GB was not loaded, he told me that it will be loaded on the 01/02/2016, this is when the official contract starts.</p> <p> </p> <p>I called on the 2nd Feb the data was still not loaded, they said they will escalate it to back office and will receive feedback in 24 hrs to 7 days. This is ridiculous, still nothing has happened I need urgent feedback, or rather my 30 GB data that I am paying for!!!!!!!!!!!</p> <p> </p> <p>I’ve been on the Vodacom ********** line now for the 3rd time today, I keep on getting cut of, I am really disappointed!!! Sort this out immediately. I’ve been patient and stayed on the line for 7 minutes holding just to be cut off, enough is enough, I can only be patient to a point. I started asking about this issue almost a month ago, so its time its resolved!!!!</p>