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Theresia T

1 reviews | Active since Feb 2019

10 Dec 2019, 09:09

Vodacom data must fall.

I have 4 contracts with them and lately after I was offered a better deal on the number my daughter uses and refused as it is not a better deal to pay more, all of a sudden her data disappears it feels like they are forcing me to take this offer. I am due to upgrade but I'm seriously reconsidering after all this I think I might just end the contracts due for upgrade and move to another serviced provider all together. What a waste of time it will be to commit to another 24 months.

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Replies (2)
Vodacom
Vodacom's reply10 Dec 2019, 11:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TT
Theresia T's update11 Dec 2019, 13:52
Reviewer Update
Still no contact from Vodacom, really great service. Thanks hey...