1 reviews | Active since May 2017

21 May 2017, 10:09

Vodacom data issues

<p>Two days ago I bought a 1 Gig data bundle from Vodacom and today I get a notification stating that my gig has been depleted. There is NO way I used the entire gig as I have been tracking data usage on my iPhone. Also, this is not surprising as the exact same thing has happened before where I've purchased a 1 gig data bundle and the next day it was supposedly finished. I'm so tired of this happening as I spend my money on data and do not even get to make use of it. This is very frustrating. </p>

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Replies (3)
Vodacom
Vodacom's reply21 May 2017, 10:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 May 2017, 11:26
Official

Dear Nathania

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ

Best regards,

Vodacom
Vodacom's reply29 May 2017, 11:26
Official

Dear Nathania

Please be advised that feedback has been sent to you via SMS.

Regards,

RJ

Best regards,