1 reviews | Active since Jul 2016

12 Oct 2016, 08:21

Vodacom data is pathetic

<p>Last month i used 4gig off data for this month i am already on 3gig of data so i took my phone in to Vodashop in Mall@Reds they checked and all my updates are set correctly so that it don't use my data as i got uncapped internet at my house and my work. The shaw that the must data is used from Android OS so the said it is the phones software update that is doing that i must pay R240 for them to fix that. My point is if all my settings are set correctly why must i pay for them to fix that as i already paid R450 for the data that was used. Vodacom is getting worst and worst i wouldn't recommend anyone to use vodacom i have 8 lines with vodacom and this is the service that i recieced</p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 08:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team