Vodacom Data goes missing every 17th day of the month

Item: Vodacom
Rating: 1
Author: Mabuse M

I am using started using the Vodacom network with the R299 90G data deal this year and everymonthh the 17th since this August 17th of this year. My anytime data always disappears and I am always only left with a the night owl data. And it has been so bad that now every 17th of the month onwards I always know that I won't have data. And worse of all this is despite how I use the data.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Oct 2019, 18:45

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply20 Oct 2019, 18:45

Official

Vodacom's replyOfficial

04 Nov 2019, 09:24

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards, Consumer Website Team

Vodacom's reply04 Nov 2019, 09:24

Official