1 reviews | Active since Mar 2018
Vodacom data disappears
Vodacom is busy continuing to ***** data from clients. The explanation given does not hold water. My 500MB disappeared in 15 min while I was busy banking on ABSA and FNB. The laptop I use cannot update background programme. It runs completely on VPN. Vodacom thinks that we are idiots. Programme running on computers are not that huge either. It takes a coder more that 30 days to compile a programme or app that is more that 5MB. This is a new problem. Laptops did not change that much. However data recently disappears and Vodacom gives a lously excuse where data hoes. It is nonsense. Vodacom must come clean about this matter. They had a **** expert to explain that apps and programmes running in the background consumes data. Yes it is true BUT not to this extend. Vodacom is *****ing data from customers and customers really believes that the cause is the apps and programmes running in the background. I am a software developer, I know what I am talking about. Developing programmes deals with data on its level firm, bytes. Vodacom, please stop the nonsense. We are tired of this mess. I will be taking this further with other institutions to expose Vodacom. This is not on.
I am a very frustrated Vodacom customer. Data is disappearing from my modem ********** 842. Vodacom deliberately does not give tools to see how data is consumes. Graphically. The price I am paying is R6.66/MB. Ridiculous.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
