DD
Daphne Dürr
1 reviews | Active since Dec 2020
19 Dec 2020, 20:06
Vodacom data disappearing monthly
Good day
For about the last 6 months I have been losing close to 1gig of data per month to streaming media. I have not signed up to any online product and have even sms'ed STOP to a given number and the data is still going off each month. This is **************** and i expect an valid explanation as well as reimbur*****t for the data this so-called service stole from me.
Thanks
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Replies (1)Vodacom's replyOfficial
20 Dec 2020, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2020, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
