VODACOM : DATA DISAPPEARING IN LESS THAN 48 HOURS AFTER ACTIVATION OF BUNDLE ... SCALY!!

On Sunday evening, 20 May 2018, I signed up for the 500mb Month-to-Month data bundle as my current data bundle at that stage was almost depleted - I used the *111# method.

On Monday, I received an sms to say that I have less than 50mb of data left on this bundle. How on earth is this possible if I have not downloaded apps, nor updated apps OR watched Youtube videos on my phone... downloading 3-4 pictures from google can hardly take 10-20mb for all the pictures.

400mb+ just gone!! ****!!

It has happened to me at a previous occasion and I am NOT happy about this. Vodacom is somehow somewhere *****ing data from its customers/clients... And this is NOT the first time and I am not the only customer complaining about data disappearing ...

Over and above this, now I am being charged almost R150 for a data bundle for next month, over and above the data that was calculated pro-rata for the days from activation until the end of the month! Does Vodacom really think that I am willing to pay upfront for data that I don't have OR might not get at the current rate of data disappearing.... THINK AGAIN!!!

If this is the case, then I would rather move back to MTN and I will most certainly not recommend Vodacom to anyone I know...

Management is more than welcome to contact me on my work line OR on my mobile...