IV
Izak V

1 reviews | Active since Aug 2015

29 Sept 2016, 20:08

vodacom data disappearing daily

<p>On the morning of the 27th of September i bought 2GB of data. The same evening all the data was gone! I sent a few emails and that was it! No updates or downloads took place during the day. I again bought 2GB of data on the 29th of September (midday). I worked on emails only and withing a few hours the data was again all gone!! No updates went through. How is this possible? Please ask someone senior to contact me urgently. </p>

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Replies (1)
Vodacom
Vodacom's reply30 Sept 2016, 11:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team