EF
Elizabeth F
1 reviews | Active since Sept 2021
20 Sept 2021, 09:09
Vodacom data disappearing
7 days ago I bought 5GB data that is finished this morning with me having wifi at work and home, then I bought 3GB data this morning and within 10 minutes it was finished without me being on my phone? How is it possible? I phoned Vodacom and they said there is nothing they can do…
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Vodacom's replyOfficial
20 Sept 2021, 10:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Sept 2021, 10:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team