SH
Suzanne H
1 reviews | Active since Nov 2019
09 Jun 2020, 13:13
Vodacom data disappearing
Went out of town on 31 May 2020 for surgery before my data bundle for month refreshes on the 1st. Left my router at home. Returned home a week later and guess what. When I wanted to connect to my Vodacom internet, I had no data. None. How the hell does that happen?
Have suspected data are disappearing for a very long time. This just proofed it for sure
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Vodacom's replyOfficial
09 Jun 2020, 14:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team