Vodacom Data Disappearing
My data bundle 5gig, starts on the 1st of every month... by 12pm lunch time, i received an sms to say that i only had 2,5gigs left - this is impossible. in 6 hours, i half my data disappear. i have reported it to customer services where the consultant told me there were 9gigs available. i checked on my vodacom app and clearly it shows 0gigs available. i now realise that the 9 gigs that are available are my night owl gigs... which is fine, the fact of the matter is - that in 6 hours, 2,5gigs of data disappeared.... and no one can give me a breakdown of where i used the data???
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,