WB
Warren B

1 reviews | Active since May 2018

16 May 2018, 09:10

Vodacom Data Disappearing

Since the ruling that data must carry over I have noticed that my data on my pre-paid is disappearing within hours. None of my settings have changed and I am only using Whatapp on mobile data. I need an explanation.

0
Replies (2)
Vodacom
Vodacom's reply16 May 2018, 10:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 May 2018, 11:17
Official

Hi Warren

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,