RJ
Ryno J
1 reviews | Active since Nov 2018
31 Dec 2020, 18:38
Vodacom data
This us my 3rd post about the s@&t data reception in Port Edward. They say they working on the matter and then send a private message to say the matter has been resolved and the call is cancelled. But the problem is still there. Look at the others Vodacom complaints it looks like the service is going for a boll of s&£t. VODACOM just give us the service that we paying for nothing more
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Vodacom's replyOfficial
01 Jan 2021, 10:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jan 2021, 10:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RJ
Ryno J's updateReviewer Update
08 Jan 2021, 19:54Hi, it looks like Vodacom has a standard reply to the customers just to pacifying them on a feedback, ao when will the technicians be finished with there investigating as this investigation is new going on for 2 weeks. When gan we get final feedback of the problem and action to resolve the problem in the future?
RJ
Ryno J's update08 Jan 2021, 19:54
Reviewer Update
Hi, it looks like Vodacom has a standard reply to the customers just to pacifying them on a feedback, ao when will the technicians be finished with there investigating as this investigation is new going on for 2 weeks. When gan we get final feedback of the problem and action to resolve the problem in the future?