Vodacom data contract suspended

On 28 July 2015 I received a SMS on my modem's SIM that my data bundle has expired. Actually, I had almost 300 MB left of my 2 GB contract. Then, on 1 August 2015, a go.microsoft screen came up to tell me I had no data left. On a data contract that is now costing me R10 per month more from May 2015... The call centre kept telling me that they cannot handle high call volumes... a tip-off that there are a lot of unhappy customers out there!<br> Technical problems happen, yes, but Vodacom offers no warning or explanation to its customers that they will not be able to fulfill their part of the contract. There is no mention in the media (today 06:30 Sunday 2 August 2015) or apology for my loss and inconvenience.<br> <br> Speak to your customers, Vodacom! We deserve to know what is going on, especially living in a small town far away from your walk in shops.