Vodacom data contract : ***
<p>I had a data contract with Vodacom from 2 ********** . 2006 I did not renew, I went to the Vodacom shop at Traderoute mall to ask them to cancell and not renew the contract. All these years I was under the impression that it's cancelled and never used the data. Only discovered today after a large sum of money was deducted, that since 2004 till today I've been paying for data that I was not using. Call centre c could not help me for they don't have record of cancellation. I just feel it's unfair for me to have paid 10 yrs for services that i've not been using, especially after making an effort to cancel at the store.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
