BD
Brett D

1 reviews | Active since Mar 2009

22 May 2017, 11:24

Vodacom Data confusion

<p>Vodacom notifies me that I have less than 100MB data availabe and that I must dial *124# to buy 2GB data for R99 for 7 days. After dialing *124#, the USSD response is "You have no DATA offers available on this menu at the moment. Make your mind up Vodacom.</p>

0
Replies (3)
Vodacom
Vodacom's reply22 May 2017, 12:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 May 2017, 12:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 May 2017, 12:29
Official

Hi Brett

As discussed, this matter has been resolved.

Regards,

RJ

Best regards,