AVdN
Anneke Van der Nest
1 reviews | Active since Jul 2011
11 Apr 2016, 08:49
VODACOM DATA CHARGES AGAIN
I got charged for high data usage again!!! And trying to phone the call centre for assistance is a complete waste of time. The lady could not even find the amount I was complaining about. <br> <br> Then on my other number I got invoiced for some PhotoAlbum.7 6.14 per day. What is this for and how does Vodacom allow this. <br> <br> Please get a senior consultant to phone me and explain this to me. And then get the cancellations department to phone me I have some lines I need to cancel urgently. Tired of these high data charges.<br> <br>
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Replies (1)Vodacom's replyOfficial
11 Apr 2016, 09:00Hello AvdNest,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2016, 09:00
Official
Hello AvdNest,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Best regards,
