AVdN
Anneke Van der Nest

1 reviews | Active since Jul 2011

11 Apr 2016, 08:49

VODACOM DATA CHARGES AGAIN

I got charged for high data usage again!!! And trying to phone the call centre for assistance is a complete waste of time. The lady could not even find the amount I was complaining about. <br> <br> Then on my other number I got invoiced for some PhotoAlbum.7 6.14 per day. What is this for and how does Vodacom allow this. <br> <br> Please get a senior consultant to phone me and explain this to me. And then get the cancellations department to phone me I have some lines I need to cancel urgently. Tired of these high data charges.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2016, 09:00
Official
Hello AvdNest,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team

Best regards,