<p>Amazing that Vodacom think that we South African are absolute idiots - i travel Africa and I started noticed three months back the data charges becoming more and more exhorbitant - fast forward to today where Vodacom managed to charge me in one day travelling to Zambia and roaming on their network a charge of close to R4000.00 and here is the kicker - I was in the country for 24 hours and I roamed in the hotel on the local wi-fi - the sum total f time spent roaing on a vodacom network was 6 hours.</p> <p> </p> <p>Travelled to Dubai - sure they have rates - do you want to know what they are R120.00 per MB - absolutely disgusted in Vodacoms ****************! Ethical and moral business dealings seem to be as far removed from Vodacom as night and day.</p> <p> </p> <p> ********** 338 - I happy to speak to a consultant but once again the bureacratic bull**** that gets spun a yarn is Vodacom's order of the day!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Dr. Johan Crause
We are sorry to hear of the circumstances under which your posting has reached us.
As per my email communication, we have provided feedback on your query and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Best regards,
Good Day Dr. Johan Crause
We are sorry to hear of the circumstances under which your posting has reached us.
As per my email communication, we have provided feedback on your query and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Best regards,
Thank you for all your help - appreciate the speedy response and rectification of the issue.
Thank you for all your help - appreciate the speedy response and rectification of the issue.
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