Vodacom Data Charges

19/07/2015 I recharged my account with R100 airtime and at 16:35 I purchased an offfer which is 1GB data for 7 days @ R65 via *123*2#. When i checked my airtime I noticed that it's decreasing that is when i dialed *111# and i noticed I have no data at all. Today 20/07/2015 i contacted 082 111 and i got cut-off in the middle of my convensation. I phoned again after 45 minutes and Spoke to Tebogo and she advised that I used internet and unfortunately I did not, so I told her nope then she said maybe your updates were on etc meaning she is not even sure. I then elaboarated to her that I am very much aware of automatic updates on my phone and they are not on meaning i only update at my own time. She then said that's all she can see and i requested a manager which is Priscilla i told her my story and requested a statement and WOW she said go to [URL Removed] and request it and R10 will be charged for that. I decided to go our IT department and asked for them to check my mobile and they CONFIRMED that my automatic updates is not on and on google play there are no updates that took place.<br> <br> I am beyond frustrated, I lost R65 and now data is being billed on the remaining airtime.<br>