1 reviews | Active since Jul 2009
Vodacom data cancellation
So last week a salesperson from Vodacom sold me this 2 GB data package, which in my understanding would've been part of my existing cellphone nr, he even suggested i cancel my recurring 1 GB data bundle on my number. As an 'added benefit', they would be sending me a tablet with a sim card. Only to find out that the data is not on my existing number but a separate number and i would have to carry this tablet thing (not even a router) around with my all the time to use the data. This is not what the guy sold me! You can come collect this tablet thing and i want to cancel this contract with immediate effect as I have no use for it.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
