TWH
T. Wayne Herbert

1 reviews | Active since Jun 2022

18 Jul 2022, 11:06

Vodacom data cancel, stuck in retry process.

I have never been so frustrated. Months of going through the same. Data contract that could never be handled as requested. Maybe now it has finaly been canceled and will never be billed to me again.

0
Replies (3)
Vodacom
Vodacom's reply18 Jul 2022, 11:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TWH
T. Wayne Herbert's update18 Jul 2022, 12:12
Reviewer Update
Same automated reponce as normal. Thank you
TWH
T. Wayne Herbert's update18 Jul 2022, 16:01
Reviewer Update
Thank you, Just need the cost billed in this months invioce to be credited before the debit order at the end of the month.