JA
Jeremy A

1 reviews | Active since Oct 2016

10 Oct 2016, 07:29

Vodacom data bundles have a serious fault

<p>I recently upgraded my contract with Vodacom, and have been noticing that my phone was burning through a lot of data and I was running out every month. Turns out that Vodacom uses your data bundles in the order of which you purchased them and not by expiry date. </p>

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2016, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team