WL
Willem L

1 reviews | Active since Dec 2009

31 Mar 2015, 12:15

Vodacom data bundles and their useless app. AGAIN

Today I ran out of data on my phone. I can't buy a bundle, it will not let me. I can also not see my bill as it currently stands. I've had this discussion around data bundles and Vodacom's 3 times over the course of probably 3 months, and it seems nothing gets sorted. You can check my previous complaints of vodacom. You will also notice I said that I will cancel my contract on the first of April. That is tomorrow, and I'll be at vodashop first thing tomorrow morning to get this contract cancelled. <br> <br>

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2015, 14:25
Official
Hello Wallperson,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team