Vodacom.... DATA BUNDELS

Item: Vodacom
Rating: 1
Author: Hennie K

On the menu on my phone I bought 500mb of data for R 63.00. The SMS I received say I bought 250 mb of data and I am also receiving 250 mb of data for Night Owl for free. I think that there menu is incorrrect and it should be stated that you do not recieve 500 mb of data. This incorrect and misleading. Vodacom.... What can I say.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Nov 2018, 16:04

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Nov 2018, 16:04

Official

Vodacom's replyOfficial

14 Nov 2018, 17:04

Dear Hennie

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team

Vodacom's reply14 Nov 2018, 17:04

Official