Vodacom data balance showing incorrectly
Issue with Vodacom data balances on tobi chat, app, website and USSD. I have LTE with Vodacom and my balance stated 57gb anytime data but I could not connect. When contacting support they informed that he data is allocated for night owl and not anytime data. They need to resolve this issue since I cannot manage my data if I don't know which is day time and which is night time data.
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Vodacom's replyOfficial
30 Aug 2020, 10:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2020, 10:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team