1 reviews | Active since Jun 2009
VODACOM DATA/AIRTIME *******
Vodacom, I've experienced **************** with you people.<br> <br> I have a balance of R45.00<br> I recharge with R48.00<br> My balance is then R93.00<br> One click later to recharge with a data bundle and my balance is then R71.00 before I could confirm the data purchase.<br> Where is my R20.00 airtime. Your call centre agent tells me I have automatic updates. BULL!!!!<br> I set all my updates to prompt me first. I check my laptop and the last updates occurred on 13 May 2015. This Call Centre agent tells me he'll send me proof of data charges but I have to pay R22.00<br> VODACOM YOU ARE DISGUSTING. I can't wait till my contracts are done I'm never ever renewing them. <br> <br> ****************!!!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
