HVdW
Herculaas Van der Walt

1 reviews | Active since May 2017

18 May 2017, 19:12

Vodacom data

<p>Vodacom is billing me for data usage that is definitely not used. I spent hours today on the phone with a Vodacom call center, training the poor souls. What a disaster. I lodged a dispute for data on an account but no one seems capable or interested to care. Then they ask me to give feedback. Why?? I have only bad feedback. This is probably Vodacom 's way Ai Ai </p>

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Replies (1)
Vodacom
Vodacom's reply19 May 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,