RJ
Raymond J

1 reviews | Active since Jun 2020

09 Jan 2025, 07:12

Vodacom Data

A couple of months ago I was cold called by a Vodacom representative who convinced me to change my databundle. 30 gig at a price of R354. For the last couple of weeks I have been harassed by vodacom on the premises that they call to save me money. Argument being that the package that was sold to me no longer exist, even though it was a 24month agreement, and if I do not change my package to a new, one that only cost R29 more, I will pay R175 more. This sounds like misrepresentation, breach, ******ion and who knows what else to me! Don't trust vodacom

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2025, 07:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. .
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team