RM
Ravind M
1 reviews | Active since May 2019
24 May 2019, 11:12
Vodacom data.
I have taken a contract with mondo mobile for data.. The contract states R149. For 10 GB of data night and 10 GB of night data.. Data is vodacom. Vodacom is billing me R162 per month. I have queried this billing with vodacom and Mondo mobile with no joy. Since this is a breach of contract vodacom refuses to cancel this contract. How can you help me. Thank you
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Replies (2)
Vodacom's replyOfficial
24 May 2019, 13:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 May 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 May 2019, 15:27 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have forwarded the quote as requested. Once payment is made you can email it to the address on the quote. You may call *** should you require any further help. Regards Consumer Website Team
Best regards,
Vodacom's reply24 May 2019, 15:27
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have forwarded the quote as requested. Once payment is made you can email it to the address on the quote. You may call *** should you require any further help. Regards Consumer Website Team
Best regards,