Vodacom Data

Item: Vodacom
Rating: 1
Author: Erika M

I tried to buy 1 gog this morning. When you confirm the purchase, you only get 500 mb and 500 night owl. If you buy 500 mb, you only get 250 mb and 250 night owl. Why. Thanks don't use night owl. So you can't buy a gig.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

01 Dec 2018, 14:58

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Dec 2018, 14:58

Official

Best regards,

Vodacom's replyOfficial

02 Dec 2018, 11:29

Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 Dec 2018, 11:29

Official

Best regards,

Vodacom Data

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