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Dineo M
1 reviews | Active since Jun 2015
20 Jun 2024, 14:23
Vodacom Data ****
I purchased Vodacom bonus data of 4GB but only 1.5GB was allocated. I have been trying to get hold of customer care but keep being redirected to a stupid robot system called TOBI that does not even get to assist with my query. I want the DATA tht i bought to be allocated or for my money to be refunded.
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Vodacom's replyOfficial
21 Jun 2024, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2024, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team