AM
Allan M
1 reviews | Active since Jan 2014
09 Jan 2020, 11:27
Vodacom Data
Have tried several days now to get assistance via their app - absolutely a waste of time. My complaint - I have Smart XS data and an additionsal recurring data bundle. My Smart XS data which expires at the end of Feb has been depleted wheras I have just less than 1Gb on my reoccurring left which expires end of Jan. Why are you using my future data first?
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Vodacom's replyOfficial
09 Jan 2020, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2020, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team