1 reviews | Active since Apr 2015
Vodacom Data
I am fuming at this moment due to the fact that over the last 5 days I bought 2500mb of data from Vodacom on my internet modem. On the 28 July I bought 1Gb data like I always do for the last year for my business emails and bank transfers (It lasts me a month). After about 40min on the internet a message came through that my bundle has been depleted. I phoned the customer care 082111 only to be told that they can do nothing about it and gave me this long speech of auto update, social media and Youtube. I then went to my Window auto update history to find that only 64mb was used for the latest update, but switched it off. I bought another 1Gb of Vodacom Data on the 31 July just to be notified again after about 40min that my data bundle has been depleted again. So I phoned customer care again to be told they are off line and cannot help me. Today I bought another 500mb because I have very important emails to send after 20min on the internet once again the message your data bundle has been depleted. Again I phoned the customer care 082111 only to be told that now my modem is faulty. I only use my laptop and internet for work and this issue is causing me to loose revenue.
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
